Video Marketing Strategy: Understanding Hub, Hero & Help Content
Building a Video Marketing Strategy
Upstart Labs
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01. What’s Video Marketing?
- 95% of B2B buyers say video plays an important role in moving forward with a purchase. (Ref: Brightcove The Power Of Video In The B2B Buyer’s Journey guide)
- Videos lead to 49% faster revenue growth than any other marketing strategy. (Ref: The B2B House)
- 91% say video marketing has helped them increase traffic. (Ref: Wyzowl)
🎥 Video Marketing is a strategic approach that utilises compelling videos to promote and communicate a brand's message, products, or services to a targeted audience. It involves creating engaging and shareable video content that captures attention, delivers relevant information, and evokes a response; this may include actions such as subscribing to media channels, sharing a video on social media to drive engagement and awareness, or making a purchase.
It's a form of content marketing that uses the power of visuals, storytelling, and audiovisual elements to effectively convey a brand's story, showcase its unique value proposition, and build strong connections with viewers. It's a versatile and dynamic marketing tool that can be employed across various platforms and channels, such as websites, social media, email campaigns, and more, to effectively reach and resonate with a wide range of audiences.
💡 Upstart Tip - Posting different videos on different social media channels enables you to connect with diverse audiences, take advantage of platform-specific features, optimise content formats, cater to user behaviour, and maintain brand consistency. By adopting this strategy, you'll amplify your video marketing efforts and achieve better results across multiple social media platforms.
02. Hero, Hub & Help Explained
Hero, Hub and Help are three different types of video content that businesses can create to engage with their audience and build their brand.
It is important for businesses to incorporate all three types of content into their video marketing strategy because each type serves a different purpose in engaging and building a relationship with their audience. By providing a mix of entertaining, informative, and helpful content, businesses can establish themselves as a trusted authority in their industry and create a loyal customer base.
Hero . Hub . Help .
Hero . Hub . Help .
Hero . Hub . Help .
Hero . Hub . Help .
Hero . Hub . Help .
Hero
📣 Hero Video Content is a type of video that is designed to generate a strong emotional response, create brand awareness, and reach a wider audience. Hero content typically has a larger budget, higher production value, and a more polished look and feel than other types of video content.
The goal of hero content is to create a memorable and impactful experience for the viewer that resonates with them long after they have seen the video. Unlike Hub and Help content Hero videos are posted on a less frequent basis.
Hub
💬 Hub Video Content are videos designed to build long-term engagement with an audience by providing regular and consistent content. Hub content is typically focused on a specific theme or topic, and it’s created to educate, entertain or inspire the audience.
The goal of hub content is to keep the audience engaged and coming back for more by providing them with valuable and interesting content that they can enjoy regularly. Unlike hero videos, hub videos don’t necessarily need a high production value, as they can be shot with a lower budget and in a more casual style.
Help
❓ Help Video Content is a type of video that is designed to provide valuable information and help solve a problem for the viewer. Help content typically provides solutions to a specific problem or pain point, and it’s created to educate the audience and build trust with them.
The goal of help content is to position the brand as a trusted authority and a valuable resource for the audience. Unlike hero and hub videos, help videos are usually very specific and focused on a particular topic or issue.
03. Key Features:
Top of the Funnel: Hero
At the top of the funnel are Hero Videos, we've outlined common features and characteristics of this type of video content below:
Output & Distribution
At the top of the funnel are Hero Videos, we've outlined common features and characteristics of this type of video content below:
Content Applications
- TV & Social Adverts
- DRTV Productions
- Brand Films
- Social Campaign Videos
- Product & Service Launches
- Viral Marketing Campaigns
Distribution Channels
- Company Website
- Social Media Channels e.g. Instagram, Tik Tok
- Paid Advertising Campaigns e.g. IG in-feed ads, TikTok Brand Takeover ads
- TV
Middle of the Funnel: Hub
In the middle of the funnel are Hub Videos, we've outlined common features and characteristics of this type of video content below:
Output & Distribution
At the top of the funnel are Hero Videos, we've outlined common features and characteristics of this type of video content below:
Content Applications
- Video Series
- Endorsement & Sponsorship Films
- Branded Content
- Docu-style Videos
- BTS Productions
Distribution Channels
- Fixed Platforms e.g. Youtube, Vimeo
- Company Website e.g. Blogs
- Social Media Channels e.g. Linkedin
Bottom of the Funnel: Help
At the bottom of the funnel are Help Videos, we've outlined common features and characteristics of this type of video content below:
Output & Distribution
At the top of the funnel are Hero Videos, we've outlined common features and characteristics of this type of video content below:
Content Applications
- How-to Videos
- Tutorials
- Troubleshooting Content
- Product & Software Demos
- Testimonial Videos
- Case Studies
Distribution Channels
- Company Website
- Support Forums
- Email Marketing
- Fixed Platforms e.g. Youtube, Vimeo
- Mobile Apps
- Social Media Channels: IG, Tik Tok
04. Content Examples: HERO
Nike Dream Crazy Campaign
Creating Lasting Impressions: The Power of Hero Video Content
Nike’s “Dream Crazy” campaign featuring Colin Kaepernick was a piece of hero content that sparked controversy and generated a lot of attention. The ad encouraged viewers to dream big and take risks, and it became a cultural touchstone.
Nike’s video content often features high-production values and is designed to showcase the company’s products in action, while also promoting a message or theme that aligns with Nike’s brand values.
Nike’s video content often features top athletes and celebrities in their respective sports, highlighting their achievements and using their stories to inspire viewers. Nike’s videos often aim to tap into emotions such as perseverance, determination, and triumph over adversity, creating a powerful emotional connection with viewers.
Overall, Nike’s video content is designed to showcase the company’s products and connect with customers on an emotional level, inspiring them to pursue their goals and dreams.
Million dollars media earned by the campaign
Billion value added to the brand
Sales increase
Content
Examples: HUB
Vox Youtube Series
The Art of Consistency: Building a Loyal Fan Base with Hub Video Content
Vox’s video content is a type of online video journalism that aims to explain complex issues in an engaging and accessible way. Vox produces a wide variety of videos on topics such as politics, culture, technology, and science, among others. Their videos often feature a combination of expert interviews, animation, and graphics to help viewers better understand complex topics.
One of the hallmarks of Vox’s video content is its ability to take complex issues and distill them into easy-to-understand explanations that are accessible to a broad audience. Vox’s videos often employ a conversational and engaging tone that draws viewers in and keeps them interested.
Vox’s video content has been successful in part because it offers a unique blend of journalistic rigor and visual storytelling that is well-suited for the digital age. By combining expert analysis with engaging visuals and a conversational tone, Vox’s videos are able to connect with audiences in a way that traditional print journalism often cannot.
Subscribers on their YT channel
Total views
Videos on their channel
Content
Examples: HELP
Hootsuite’s Help Content
From Confusion to Clarity: How Help Video Content Can Solve Your Audience’s Pain Points
Hootsuite’s video content typically focuses on providing help and educational content for social media management and marketing. They create tutorial videos, product demos, and thought leadership pieces featuring industry experts to help their audience better understand how to use social media to achieve their business goals. Hootsuite’s video content is usually distributed on their website, social media channels, and YouTube channel.
of businesses use video as a marketing tool in 2023 (Wyzowl 23)
of businesses use video as a marketing tool in 2023 (Wyzowl 23)
of businesses use video as a marketing tool in 2023 (Wyzowl 23)
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